Returns Policy

Thanks for shopping at A1Stairliftspares.

If you are not entirely satisfied with your purchase, we are here to help.


You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused/unopend and in the same condition that you received it.

Your item must be returned sealed in the original packaging.

Your item needs to have receipt or proof of purchase.

Refunds are less 25% restocking/admin fee and also the original postage costs


Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuers policies.


You will be responsible for paying your own shipping costs for returning your item.

Shipping costs are none refundable.

If you received a refund , the cost of shipping will be deducted from your refund.

Contact Us

Please write to us at

A1 Stairliftspares

56 South Street


West Yorks




01535 612163 option 5